eFiling User Manual


Filling out specific service/request forms addressed to the Economic Community of West African States (ECOWAS) Regional Competition Authority (ERCA) can be crucial for businesses and other parties seeking specific assistance from ERCA. Typically, these forms are used to request specific services or information from ERCA, or to provide the necessary information or documentation for evaluating a request.

Go to the ERCA website and navigate to the webform you wish to fill in: First, visit the ERCA website (https://erca-arcc.org/) and use the navigation menu (under eServices menu) or search function to locate the webform that you need to fill in.

Read the instructions and requirements for the webform carefully: Before you begin filling out the webform, make sure to read the instructions and requirements carefully to understand what information is needed and how to provide it.

Follow the prompts to enter your personal and contact information: The webform will typically ask for your personal and contact information, such as your name, email address, and phone number. Follow the prompts to enter this information.

Provide any additional information or documentation that is required: Depending on the nature of your request, the webform may ask for additional information or documentation. Be sure to provide this information as requested.

Review your information carefully: Before submitting the webform to ERCA, review your information carefully to ensure that it is accurate and complete. Make any necessary corrections or additions by using the navigation button at the bottom of each form.

Submit the webform by clicking the “Submit” button: Once you have reviewed your information and are satisfied that it is accurate and complete, click the “Submit” button to send your request to ERCA.

Keep a record of your submission: After submitting the webform, you may receive a confirmation or reference number. Make sure to keep a record of this information in case you need to follow up on your request.

Why Join CIGRE

ERCA Complaint
Management System

Introducing the authoritative source

Introducing ERCA
Statistical System